This Website Service Agreement Terms of Use (“Agreement”) governs your access to and use of the Hormone Balance Centers website (www.hormonebalancecenters.com) (“Website”), operated by Hormone Balance Centers (“Company,” “we,” “us,” or “our”).

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not access or use the Website.

1. IMPORTANT MEDICAL DISCLAIMER

The content provided on the publicly accessible parts of this Website, including text, graphics, images, and other material, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. Nothing on this Website is intended to diagnose, treat, or cure any medical condition. If you think you may have a medical emergency, call your doctor or 911 immediately. Reliance on any information provided by this Website is solely at your own risk.

2. Use of the Website

• Eligibility: You must be at least eighteen (18) years of age to create an account or use the secure patient portal features of this Website. Users below this age must have a parent or legal guardian access the portal on their behalf.

• Permitted Use: You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation.

  • To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website.

  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.

• User Conduct: You agree to observe decency and act ethically in all activities related to the Website. You shall not engage in any illegal, harmful, or disruptive activities.

3. Patient Portal Access (SimplePractice)

Access to secure patient features, including scheduling, communication, and medical records, is provided through a third-party platform, SimplePractice. Your use of the SimplePractice portal is governed by their separate terms of service and privacy policy, in addition to this Agreement.

You are responsible for maintaining the confidentiality of your login credentials for the patient portal and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Website Modifications and Availability

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website.

5. Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as generally permitted.

6. Limitation of Liability

IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

7. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website.

8. Suspension and Termination

We have the right to suspend or terminate your access to all or part of the Website, including the patient portal, for any or no reason, including without limitation, any violation of these Terms of Use. We may also remove any user content or information you provide, in our sole discretion.

9. Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the internal laws of the State of Utah without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Utah located in Utah County.

10. Amendments

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

11. Contact Information

To ask questions or comment about these Terms of Use, please contact us at: jennifer@hormonebalancecenters.com